Stability: We are a Local Family Owned and Operated company with Over 60 Years of Service to Rhode Island & Southeastern Massachusetts.
Reliability: Exceptional Service. With an elite operational infrastructure we have the ability to service your account with the attention and detail it deserves. We stand by our work and provide customer guarantees in the event we make a mistake.
Customer Guarantees: 2 hour response time for no heat calls - Any of our customers that have a Santoro Service Plan will receive a $25 credit to their account should we not arrive within two hours of your initial phone call to our office.
Automatic Delivery No Run-out Guarantee: Any automatic delivery will receive a $50 credit to their account in the event there is a disruption in delivery service (run out of fuel).
Innovative: We offer the most cutting edge technology the industry offers. Our drivers and technicians are equipped with Panasonic Mobile Devices that provide detailed customer information so that our technicians can troubleshoot your heating needs efficiently.
Convenience: Electronic Invoicing & Online Bill Pay. These resources provide our customers the ability to access their accounts anytime day or night. Our online feature allows our customers to check balances, view recent account activity, make payments, view past statements, and schedule annual maintenance of your heating system.