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Cyrus is one of the BEST service techs I have ever had at my home. He was a consummate professional. On time, extensive technical acumen, very thorough. He went the extra mile to ensure our aging system was fully functional and ready for the upcoming heating season. I cannot express how highly I regard his service and would most certainly recommend him for any recognition that could be afforded him. Santoro has always exceeded what's expected ... READ MORE
August 09, 2022 - Curt Berggren, Hope Valley RI
The service was good except when ECl came to connect generator a piece of piping was not connected to the generator which I was told was responsibility of the propane Co. Mike Torti was excellent and professional.
August 03, 2022 - Tonya Karabots, East Greenwich RI
Great service and thorough! Thanks so much.
July 26, 2022 - Karen Jennings Mathis, West Warwick RI
In future service calls to our home, we request that Mike Bayrouty be the technician sent to take care of us.
July 17, 2022 - Judith Groders, Pawtucket RI
I appreciated Scott explaining to me what was causing the problem and showing me all he was doing. I found him to be very knowledgeable, efficient, and personable.
July 11, 2022 - Ronald Normand, North Attleborough MA
I was very impressed with their professionalism and customer service. Mike Torti was responsive to all my questions and helpful with the flow of the project.
July 01, 2022 - Gordon McElhaney, Richmond RI
The phone representative was very nice and went above and beyond to make sure my needs were met in a timely manner.
Michael was very nice and addressed all our issues and answered all the questions we had. He really enjoyed what he was doing and appreciated working for Santoro. I've always been very pleased with Santoro and this appointment from scheduling to resolution was no exception.
June 18, 2022 - Anne DelSignore, Cranston RI
Both Kent and Kyle were extremely pleasant and thorough. They did a beautiful job with placing and installing the new propane tanks.
From my first meeting with Mike Torti, I knew the job was going to get done right. Extremely satisfied!
June 09, 2022 - Pete Gauvin, Greenville RI
Mike was terrific and answered all my annoying questions with patience and knowledge. Thank you!!
June 08, 2022 - Susan Myette, Wakefield RI
Thank you so much for your service this past winter with our repeated calls concerning the emissions problems we were having on our burner. Today we were provided with a reserve/overflow water tank and valve replacements at no extra charge along with our annual cleaning because they were used as a training lesson. A very nice surprise! Thanks again.
June 08, 2022 - Francis Ferguson, Greenville RI