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Santoro provided me with a new combination heating and hot water boiler. Jay and Jr. were the technicians for the installation. They were professional and very courteous. The entire installation went without a hitch! This was an emergency situation when I had no heat or hot water for my house. Santoro's Bill and Angela were instrumental in coordinating an emergency installation during their busiest time of the year. I have to say that they all... READ MORE
December 22, 2021 - Jim Castellucci, Greenville RI
Everyone was outstanding, always did what they said. Mike Torti was very helpful, answered every question. Kyle installed the tanks and explained everything. We are very happy with the whole experience. Thank you
December 18, 2021 - Steve Crowell, Jamestown RI
Nice job to all. The only thing is I would rather not have the LARGE Santoro logos on the tanks.
December 11, 2021 - Tracey Driscoll, Ashaway RI
From my first conversation with Mike Torti to my meeting with the technicians, all experiences were excellent!
Mike, Stephanie, Kent & Kyle are an asset to your company. They were all competent in their positions and very knowledgeable! This is my first experience with a propane heating system and everyone answered all my questions and concerns with kindness and caring. I would not hesitate to recommend Santoro Oil.
December 10, 2021 - Rhonda Renzi Henry, North Kingstown RI
He was great. Very efficient. I also commend the woman who came to clean the furnace and suggested the repair.
September 11, 2021 - Susan Reilly , Attleboro MA
Scott was efficient and entertaining as he dealt with my oil valve leak. It was a pleasure meeting with this representative of yours.
Mr. A. Brooks Major II
September 07, 2021 - Alexander Brooks Major II, Cranston RI
We move to East Greenwich from East Providence and stayed with Santoro Oil since the service has always been excellent!! This time around, Matt mentioned a couple of suggested work orders. He also walked me through the steps and answered all of my questions professionally. We will be staying with Santoro Oil for years to come, thanks!
September 02, 2021 - Leanne Falcon, EAST GREENWICH RI
Mike was fantastic. Knew exactly what he was doing and was very courteous. Called me before hand and was able to jump my appointment up earlier. Explained everything that he needed and would be doing during the visit. Perfect job!
August 29, 2021 - Matt Duquette, Seekonk MA
Matt is an "outstanding" and exceptional service tech. The burner tune-up he did was comprehensive, methodical, and thorough. He set a very high standard of service that I hope Santoro will continue to provide. "You can't QC (Quality Control) your own work" is an accepted fact in an industry. I asked Matt how he can work alone and not make mistakes. His answer, "I do it step by step, the SAME way, EVERY time." I learned something new today. Tu... READ MORE
August 26, 2021 - R Fugitt, Middletown RI
Matt was very pleasant and answered all of my questions clearly. I'd be happy to have him back anytime.
August 26, 2021 - Paul Rene, MIDDLETOWN RI