Thorough explanation. Much appreciated!
Timothy Watt, West Warwick RI
Tech called to inform they were in their way, they were very professional and informative. They switched out the old tanks with the new ones fairly quick. I was asked if I was familiar with propane, when I stated this was my first time using propane, they brought me outside to familiarize me with the gadgets on the tank and how propane smells also advised what the steps were if I was having an issue with my heat. They even took the time to bring in my garbage receptacle which was not expected. Extremely nice, professional and knowledgeable. I will absolutely recommend Santoro to others.
Penny Dutra Foreman, West Warwick RI
This was one of the best experiences we have had with any vendor we have dealt with. The customer service is second to none and the install tech Jay was professional, courteous, on time, and very informative. We would have no problem recommending Santoro Oil / Propane to anyone who wants great customer and on-time service.
Steven Lawrence, West Warwick RI
Technician was late for the time slot given for arrival. Once she arrived, she apologized for being late due to the previous call. She got right to work on our furnace. She was efficient and knowledgable with questions I had.
Joanna Li, West Warwick RI
Jay was on time; explained all procedures; answered all questions; performed all tasks in a very courteous and professional manner. He left the work area in a clean condition.
I would recommend Jay & Santoro to all interested parties.
David Stetkiewicz, West Warwick RI
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