Mike was great. I pointed out a few issues we had with the oil burner and asked him to see if anything was a concern. He checked and found a potential cause and answered all my questions. He also informed me about RI moving toward bio-fuels and that they will adjust our system as needed. I want to know the technical details about our system and he answered all my inquiries. Great experience overall!
Daniel Labossiere, CUMBERLAND RI
Cyrus was very friendly and did a great job.
Kristen Carey, Cumberland RI
The first person you sent knew NOTHING. He would have flooded the basement if my husband was not down there with him. He should never have been sent out alone.
This is not the first time we have had a problem with one of your workers. Two years ago, the guy working here spilled something on our lawn and grass still will not grow there.
If we did not have a good experience with Scott Reed. I would be looking for a new oil company.<... READ MORE
patricia dias, Cumberland ri
Very courteous service in a timely manner. Friendly and informative
Lucien Bibeault Jr, Cumberland RI
Paul was very professional and at the same time, friendly and reassuring.
Don Filonow, Cumberland RI
The 2 techs that came to install grill connection were also the ones that installed propane for the whole house. They did a great job and verified the grill worked and no leaks. They installed the quick disconnect exactly as I wanted which I appreciated. Highly recommend Santoro for oil/propane and service.
Daniel Labossiere, Cumberland RI
Your technician showed up on time as stated and began working promptly. Once he got it started he could tell by the sound that my boiler was not running correctly.
Eric took the time to do it right. It showed me that he was very conscientious about doing things properly for a company he obviously likes working for.
SANTORO oil is lucky to have him as a technician.
Gary Danella, Cumberland Ri
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